Except the layout of the website (which is a bit outdated), I had a really great experience and a very good customer service provided. Thanks a lot!..
The service is very good and I like it so much, I'm flying with ChinaTour from beginning of this year and there are a perfect service. the only notice that there is a lot of fees taken by cancelation as last trip I lost about 1500 RMB to cancel one trip. Please try to do your best to not afford the customer so much expenses...
Booking thru chinatour.net. net is very user friendly and I personally experience an excellent smooth process of flight booking.. I do recommend for those who is not familiar about china to use this particular website...
I'm using ChinaTour for China domestic flight booking since many years. The booking service works very good and reliable. The ChinaTour employees check my booking and in case I make a mistake they contact me. Communication only runs by email but when I try to change a booking by using the 2 indicated telephone numbers +86-10-82600771 or +86-10-56629550 it is not possible to get in touch with the service. Conclusion : flight booking works perfectly by using the website or email, but remember that questions or changes by telephone seem not to be possible...
Dear, service es almost perfect for me. Actually my only complain iis when after make booking, I receive an email indicating the discount was obsolete, and a new payment (for the balance) is required. Sometimes when you are already travelling make a new and unexpected payment becomes a big inconvenience. I would like pushing you to avoid such a kind of situations in future, assuring the discounts showed on website are real and are updated already. Best Regards..
I have been using this website to book all my domestic flights in China. So far have all been good experience. Response has also been prompt when the higher discounted tickets are not available. I will continue to use it for my future trips :)..
I booked two internal flights and everythig worked perfectly. Webpage was easy and search engine for flights is excellent. I will use chinatours again for my next visits to China...
ChinaTour.Net works very well, booked my flights from Beijing to Shanghai and it works with no hassle!..
Found this website when my family and I planned to spend holiday in China. Overall, I'd say 4 star. Have an issue with the booking process because the staff from chinatour emailed me after I booked plane tickets that the price that I booked are full and I need to pay more money. Agreed with it, but then AGAIN the staff emailed me the second time and told me that I have to pay even more money! I was a little bit irritated with that issue. If they don't have seat left with that price of money, they should not have shown that specific price. Other than that issue, everything went very smooth and easy. Thank you Chinatour for the hardwork. Please keep improving ur service...
Absolutely satisfied about ChinaTour.Net! We booked 3 flights and 2 trains via China Tour.Net and it took us little time, and the payment was very easy and the confirmations came quickly. We already made one flight and one train trip, and everything went very smoothly...
I always booking through this ChinaTour.net. Excellent service, quick response, fast solution, easier make booking, Problem solving very good. Ms. Meryl is very good (Five stars)..
I always book my travel service through this web, The service is excellent , quick response, quick solving problem , and very helpful and easier to book our need. Ms. Meryl is very good and quick response and helpful...
Hi, I am proud of your service, you are there to help me when I urgently needed the answer to my question. Your service are excellent. Thank you very much. Shirley..
I have booked my flights to Shanghai through the company. The service was very good and convenient. However, beware of booking domestic flights and international flights on the same date! Chinese domestic flights have lots of delays and you might miss your international flight because of domestic flights that are often delayed and even cancelled...
Flight booking system is very simple with using a Visa card. Flights are in time and plains were comfortable and clean..
Booking was easy and trustworthy .we did not faced any inconvenience at airport also...
As always, the service provided is outstanding, not only for delivering plane ticket and/or hotel reservation but also for customer service. The one and only when you need service in the PRC..
Yes I am a regular patron of China tour net. I frequently use China tour net for my China domestic tickets. The service is good...
Very good service. Flight details were easy to find and I got an email response very qickly..
I have used ChinaTour services every time I 've been to China, for domestic travel (Flights + Hotels). Their level of service and professionalism is outstanding. Cristal clear answers, not one error, always cheapest bargains, even when I happened to change my plans. Perfect job, actually..
