It works very well. Easy, clear, just go to the ticket office and collect the ticket showing the "chinese message" from China Tour. Surely will use again...
Ningún problema, cuando llegue a mi hotel los billetes de tren estaban bien empaquetados y con tiempo de antelación..
Ningún problema, cuando llegue a mi hotel los billetes de tren estaban bien empaquetados y con tiempo de antelación..
The web interface for the service is good, and I got the ticket on time at the hotel. However, the communication with the customer is not very efficient. Several days before the date of the travel I wished to try changing the date, but had difficult time in getting an answer on this possibility. I think the communication with the customer should be improved, with an answer within 24 hours at least...
Booking the train tickets was very convenient, easy using the application online, quick answer for confirmation. All the indications to collect the paper tickets are clear, I booked two itineraries with no problem at all...
The tour was great, the transportation very comfortable for the long trip on the road, the guide very friendly and with good sense of humor...
Impeccable service! Punctuality, Services, Cleanliness was of the highest standard..
Everything worked perfect. Got our tickets for the Train at our Arrival in the hotel...
