Booking process was great but tickets expensive for first class. Seats very comfortable but the snack box needs improving. Could have separate quiet coach as people were talking very loudly on their phones and watching soaps with out headphones. We missed the train due to the delay in security check with communication issues. Husband had to give shaving foam away ! Ridiculous...
I have been to two ticketoffices to change my internet ticket for a boarding pass. The first office had disappeared 3 month ago (Jin An Temple), the other said that my passport was not authorized there. So I had to go all the way to the railway station..
1. Quick response to queries . 2. Efficient app for train ticket booking. 3. Easy to make changes to your tickets and Efficient refund to my credit card. 4. Great customer service ...
Everything went smoothly, no problems at all at station eventhough it is overwelming when you arrive because the station is so huge. Had a very good experience...
Everything went smoothly, no problems at all at station eventhough it is overwelming when you arrive because the station is so huge. Had a very good experience...
My first booking was rejected, however another for a train 2hrs later worked well. The train was very comfortable..
Thank you, Thank you, Thank you.... I would like to give ChinaTour,net a 6 STAR rating for the wonderful organizing for ALL my train travels within China. the High-Speed trains are amazing, what a way to get around this wonderful country. A special thanks to Ricky with whom I've had contact with and has arranged my tickets. I had 8 different train trips and they were all great!! Thank you once again to ChinaTour,NET xie xie ni,..
To whomever, I would like to give a 6 ⭐⭐⭐⭐⭐⭐ rating for the wonderful service that the staff have done for me in organising my train tickets throughout China, all this was done from Australia via the website CHINATOUUR.NET. I would also like to thank Ricky for the seat reservations in giving me window seats. Hip hip hooray to you all, wonderful!!!..
Excellent service- except in one case my train was canceled. Fortunately I found a flight to replace it...
Very easy and clear to make reservations. On confirmation all details for your journey. No problem to collect your tickets at any stations. Safety payments. Very professional service. Recommended...
