issue with train booking reservation that I made months ago. no apology was offered. I was advised that my train was cancelled even though it still shows as available. China Tour did not book me on an alternative train. It was on a busy holiday. As a result all other trains were booked by the time I could check availability so I had to cancel my whole trip. Utterly disappointed...
Order train tickets was very easy While booking we had some questions, and the response was excellent and quick..
I booked tickets for three routes, received confirmation before departure. At the stations we only showed our passports...
Very disappointed since on 03/19/2025 I have purchased the wrong train tickets. Instead of Taizhou(台州), Zhejiang I booked ticket to Taizhou（泰州） in Jiangsu, as their English names are the same. I noticed this after half an hour and I cancelled three train tickets. I was promised by Ricky to get refund, but I am still waiting refund for the tickets, reservation number 269762...
It was very easy and convenient to book. The train looks good and clean. I like it...
Travelled to harbin last 2 weeks. Book my train ticket in advance. Is so easy and convenience. Thanks Ricky for his patient for my enquiries...
It went smoothly, including an efficient communication through email/WhatApps to change a ticket that was not available. Operator quickly proposed alternative trips to choose from...
Very easy to book, any option clearly presented. Easy to make changes if needed. Contact person available at all times...
my credit card is ok. It is possible up to 25,000US$ in a month. try again. thank you..
The staff has tried very hard to assist to get the ticket during peak period of CNY..
Such an easy and user friendly app with customer service along the way to help out if you made mistake. Very helpful for foreigners wanting to explore the country!..
