Relief for an English speaker in Suzhou Regional train station: I went to get a train ticket at a regional city station; Station had no english signage, no english speakers, didn't accept USD or Credit Card, only AliPay or RMB. Crisis! I was able to go online using ChinaTour.NET, book a ticket instantly using my credit card, and get a message to allow me to go to the ticket counter and pick up a ticket. Very useful...
Very good and fast on the process. I could change the e ticket for train ticket easily at station..
Provide detail information of train schedule and quick response in ticket purchase. Thank you..
It is very comfortable to book online from outside China and that the tickets were sent to the hotel...
I\'m a foreigner, I had a small problem booking the train ticket. By mistake, I changed one of the passport numbers. At the station they told me that they could cancel the wrong ticket on site, at least 30min before the trip...
I really appreciate your service since I booked my ticket from your portal. I have seen that your team is very supportive. I appreciated it. from now and onward I will recommend your China tour portal for the train ticket and furthermore, I will try the hotel and car service as well...
1. The team took really long to response after i have placed my request on the app. I have to keep chasing to ensure that the changes to be made. 2. Initial communication of refund from 216.RMB to 199 RMB was NOT EXPLAINED TO ME, DESPITE MY CONTINUOUS email asking. That was really disappointing to me. 3. Until today i have no see the refund that your team should be sending. Perhaps, through this you could show a evidence of refund to my credit card...
No, I don't wznt hard sleeper. Please propose me first class in another train. Train G1333 is available. Thank you..
The booking of a ticket for the High-Speed train in China makes sense. Everything went smoothly, and the train first class is very comfortable..
Very helpful customer service. Didn't get first train requested, but the team helped and found sutible replacement...
I have booked with China Tour.Net before and found that they are courteous and reliable to all my requests. They provide accurate and useful instructions promptly. Customer friendly...
Easy to book straightforward instructions Business class well worth the extra great experience..
