El servicio estuvo perfecto. Noté que si no hubiera hecho el pago por internet, hubiera sido muy complicado. El idioma es una limitante importante. Así que si no hablas mandarín te recomiendo fuertemente que reserves tus tickets por esta vía...
the only problem is in the ticket counter where the people does not speak english..
Wonderful services Would definitely recommends fellow travelers to use their services..
I booked a ticket online for train Beijing to Tianjin , what I did not know was that it was to purchase a Reserved Ticked, I thought I would receive an E-Ticket on my mobile phone - NO !!! I had to go to the Ticket Window to receive the Actual Ticket, by now, I MISSED MY RESERVED TRAIN !!! I then had to RE-Purchase a REAL TICKET for a later Train. This Sucked. Now that I no the ticket system, I go to the station and purchase the Real Ticket...
Satisfied, no problem get the booked ticket. Only problem was that the beds for my and my wife in the sleeper train, which I had reserved together, were located in different compartments. However I didn't request the beds in one compartment explicitly...
Booked online and paid for the tickets to be sent to my hotel in HK. When I arrived at the hotel the train tickets were there waiting for me. Great service..
It was easy and convenient to get our train tickets through this website. I would definitely use them again...
Our trips by fast-trains in China booked in ChinaTour was excellent. We were really very satisfied. Hana Czech Republik..
I did not appreciate the fact that I had to line up at the ticket booth when my tickets were booked way in advance. I wish there was a separate booth where I can just go and pick up the tickets...
I only used the online high speed ebook services which is ok. I was worried when I did'nt get any response after a few days during the Chinese national holiday week of October 1. There were no auto answer from email, wechat, face book website that your company was closed for the week except from staff who still response to tours inquiries ! This slight oversight needs to be corrected to western standards...
