The counter staff at Hongqiao Shanghai station told me that the train is not from this station, I showed her the voucher (in English) she can't read and asked me to leave her counter after a very long queue. Again try the other counter with a very long long queue and we miss the G140 train. Find other train and leaving for Beijing with G170 15.52 - we stay in the station for 5 hours with small kids...
Great service! send me email explaining when tickets would be delivered. Clear English skills :)..
It works very well. Easy, clear, just go to the ticket office and collect the ticket showing the "chinese message" from China Tour. Surely will use again...
Ningún problema, cuando llegue a mi hotel los billetes de tren estaban bien empaquetados y con tiempo de antelación..
Ningún problema, cuando llegue a mi hotel los billetes de tren estaban bien empaquetados y con tiempo de antelación..
The web interface for the service is good, and I got the ticket on time at the hotel. However, the communication with the customer is not very efficient. Several days before the date of the travel I wished to try changing the date, but had difficult time in getting an answer on this possibility. I think the communication with the customer should be improved, with an answer within 24 hours at least...
Booking the train tickets was very convenient, easy using the application online, quick answer for confirmation. All the indications to collect the paper tickets are clear, I booked two itineraries with no problem at all...
The tour was great, the transportation very comfortable for the long trip on the road, the guide very friendly and with good sense of humor...
Impeccable service! Punctuality, Services, Cleanliness was of the highest standard..
