Very efficient at my arrival at the hotel the ticket was waiting for me at the concierge desk. the only problem is that I couldn't get the receipt...
It was very easy to collect the train tickets from the station on arrival. I would use this service again...
A great experience with booking and the sleeping area was comfy, the staff on the train were not so nice...
Very professional service. I could book in advance my train and plane tickets, that was very appreciated for the organization of my trip in China. It was very easy to get the tickets at the train stations counters thanks to the reservation document...
My trip was from Hong Kong to Fu Tian round trip. Clean and comfortable. You can buy tickets on line to safe time. You can also change the schedule if you prefer earlier or later departure at the window when you are there at the train station. Anyone with US passport needs to go to the window to get the ticket. The line was pretty short when I was there and I was able to change the time of departure at the same window when getting my ticket...
Very good service from China tour, very good guide, bus, sight seeing, good English speaking & knowledgeable guide, in time pick up..
Excellent service, useful link to the Chinese translation made picking up tickets very straight forward...
I have booked train travel through ChinaTour a couple of times now and the process is easy and efficient. And from what I can deduce, the prices I paid for the seats are the same as those offered to local residents and ChinaTour simply apply a 5% surcharge to the credit card transaction..
When I went to collect my ticket in Hong Kong fast train station to Guangzhou north I must pay a fee, because Hong Kong is different than mainland China. No other way to collect just pay a little fee and can give ticket to me... is what the attendant told me...
Overall experience was very good. Trains in 1st class were clean, tidy, plenty of room and well run. A little difficulty on the outbound trip from Hong Kong in trying to identify which counter to line up in to collect pre paid tickets with varying advice from officials but we got there - just. Having got the return tickets at the time of getting the outbound tickets made the return trip extremely simple...
