Service very Eficient. We ask the service just the day before and every thing was just fine. The driver pocked us on time and waited for us at the local Point...
Very aesy to work with. The booking went very well and the ticket pick up was efficient, espacially with the printout translated in chinese. The only disapointment is that on my first reservation, I had made a mistake on the date and I flagged it just a few hours after the reservation and long before the tickets were printed and to make the modicitaion, there was a fee of 20$ USD per tickets wich I found to be too much - Eric..
Very helpful for a foreigner, so easy to get the actual ticket using the chinese translation provided by the website. Thank you so much ChinaToir.Net..
It is easier to buy. The process to get the ticket from the kaunter also is not complicated...
Everything was ok. Unless for one ticket that I Booked in advance and you couldnt get the ticket i ordered because I think you buy it late because it wasnt busy season..
We picked up our tickets at the train station but it was a little hard to find the eticket number on the email they sent to us...
Easy to book - not so easy to locate the ticket office at the stations..... great trains, and exactly on time..
I booked a train ticket chinatour.net tells me price is now higher I said no, they say they will refund but do not respond to my next 2 emails. I just want to know how long refund will take. So I'm not too happy ..
Easy to book on website, but email with ticket# should come with Chinese translation to show go ticket clerk at station...
Only one issue: my ticket is not available in the station!!! I have to buy one more and pay 2 time without any recharge expense!!!..
when my debit did not work, the response to chat was fast as they cancel previous booking and I made a new one. No errors. Only 1 problem, we travel in party of 3. the 1st leg Fuzhou to Wuyishan, the ticket lady put us 3 cars apart, 2 in cabin 1 and one in cabin 4. I forgot top check when i collect ticket and found out too late when at the gate...
Very good on time . Very clean and veryclean train stations trains are very clean we have no difficulty getting our tickets in the stations..
I got a great deal on a train from Shanghai to Nanjing. I am currently in central China and will certainly be using the company again over the coming weeks...