I find it very convenient and easy for foreigners to book ticket online. The feedback was fast...
Convenient and fast response time from support when I have to cancel 2 of my tickets..
The cancellation policies were too rigid and unclear and the team was not able to resolve my grievance despite multiple attempts. Due to this I lost a lot of money unnecessarily..
When the agent selected our seats they failed to seat us together hence we were separated for the journey even though we gave our names consecutively..
I bought a first class ticket but to my surprise I ended up travelling in second class. I complained and was reimbursed the price difference very quick. Good and quick reply to all my enquiries..
Worst experience ever, I've paid, but the tickets doesn't shiped for my hotel as promised. I had to go train station get my tickets and after 2 hours in line, hadn't any reservations for me. I had to take a flight..
The attention to make reservations online was very good. I am very grateful because I had some confusion when registering the documents and received a lot of support by email to solve it...
Excellent service. I didn’t have any problem at the time of collect them. Thank you..
Amazing experience!!! totally recommended! a very funny and knowledgeable guide about the historic places we visited...
This online ordering service is top rate. I ordered multiple tickets online a week in advance of a trip to Shanghai, and the morning after my evening arrival at my residence hotel, the paper tickets were courier delivered. Everything about this service worked perfectly. Highly recommend!!..
All perfectly. Waiting for new travels. And I will buy tickets only here. With a bow, from Russia..
Perfect way of travel Would help if their were some signs in the station were trains are located..
The process to buy the ticket was ok, but the place to receive the boarding pass at the beijing station was too crowded and hard to locate...
Very easy to use ChinaTour.net. And the prices were good. Very helpful when I needed it! Thank you!..
