Its very nice and easy to book. U book it pay through paypal or any other and collect your picket at the station by showing ur booking id...
I did a mistake in the name of 1 passenger and had to re-buy all tickets for 3 passengers because I had no support from China tour to select seats together (the ones that were correct and the one I would have to buy again). Very difficult communication and not responsive when some explanation was asked..
I have problems for refunding. I booked with two reservations but only one reservation was refunded. The another reservation was refunded about 3 to 4 months after cancellation...
That was an amazing experience. The service was excellent, the train was comfortable even in the second class, we arrived exactly in time...
Everything perfect if you have RMB to buy something on the train, they did not accept credit card so we was starving in 8 hours...
The worst travel agency I have ever dealt with. The train tickets did not make it to the hotel on time, I had to book and pay for new flight tickets. I reached out to get a refund and my calls and emails were consistently ignored. I’m considering to pursue legal actions on the grounds of fraudulent and misleading transaction...
I bought many China train tickets through china tour. Excellent & prompt. Very reliable & quick service. I would defiantly recommend this company...
Our seats were great, the tickets were there at the window. Everything was perfect. Thank you!..
I just booked a train and everything went very well. I don't speak a word of chinese but they even gave me a phrase in chinese to claim my tickets in the window. Great service...
The purchase was very simple, easy and fast, the ticket withdrawal at the train station was also very quiet, I indicate to those who want to travel on fast trains in China, I was very well attended by ChinaTour Net ... thanks!..
