Very easy to book online in the USA and receive the tickets at the train station in China...
Sometimes it was difficult for exchanging the tickets and it takes times at the station But it’s not your fault..
There was a problem with a train ticket but only a Simple call was enough to solve it. Higly recomended..
Got my train ticket without any problem though I reserved the ticket way before the date of travel. They got me the train, date and time that I requested...
Clear and accurate information provided. The process was simple and stress free because of this...
Easy to book, and we faced no issues at the stations. Would recommend this to everyone..
Arranged for prebooking and delivery of tickets to hotel prior to departure. Instead, the reservation was forgotten and on calling the company the day before departure to get the tickets delivered, I found out that it had not been booked. Instead, the trip had to be booked at a different time as the trip had been sold out already, even though I had arranged it two months earlier...
Easy to exchange the voucher with train ticket. The only setback is that they no not respond to your queries be it via email or wechat. Hope they can better their customer service..
It would be better if there was no need to make the line to get the ticket at the train station. It takes too long, almost lost the train...
Everything was arranged perfectly! But keep in mind that the e mail is not working for everyone when you travel in china.So please answer on your on site...
