While maybe not the booking company's fault the results were that even though we booked soft sleepers for an overnight train we ended up crammed into hard seats for 13 hours and were not notified of this until less than a month before our trip with no alternatives to change to. The return trip was as promised but this hardly mitigates the 13 hours of absolute agony we suffered on the way to our destination...
Hi, I was at Chian and I traveled by train. It was a great experience, views are grat and train is confortable. I am goning to return and I hope to travel by train again...
I am very pleased! My plans have changed and there was no problem to make changes to the ticket booking. Everything went smoothly. I highly recommend! Kristina..
The train ride from Beijing to Shanghai was enjoyable. Thank you Tina (Customer service) for all your help...
The train ride was very enjoyable. Seats comfortable and plenty of leg room in First Class...
Good company. It is really usefull for your first trains in China during long trip. After, you can book some ticket in train station directly or you can continue with Chinatour (Remember that they take a small %)..
Please refund us the train fees for the cancelation booking no. 246418,246419 Thank you..
This 235584 reservation is for a train departing October 2nd, that os, in only 5 days more!!!!! I have NOT received the confirmation. Pls send it urgently..
Nice trip in a comfortable wagon on best seats ever! Great service, More punctual than German trains!..
This reservation is for a train departing October 2. That is, in barely 1 week more. Pls send my ticket number...
Waiting for the train ticket number please remember that this reservation is for a train leaving on October 2nd that is only in few days more..
The trip was cancelled and changed to soft bed paid anew with credit card. The train personnel said will refund in full amount to the agent that means ChinaTour.net Have you received the refund? If you did received please return to me by depositing into the same credit I paid. Thanks..
Booking was easy and tickets arrived to my hotel on time. BUT.... I booked on February a trip for September for two passengers and the assigned DIFFERENT WAGONS FOR US!!! Really upset for that..
