It was difficult to collect the tickets in the railway station, since information was not clear...
Super easy and trustworthy service. We picked up our tickets at The station. Train super clean and comfortable...
I was delighted with the ease with which I was able to purchase our Bullet train tickets Shanghai to Beijing and our return tickets on sleeper train Beijing to Shanghai through ChinaTour.Net. They were waiting at our hotel in Shanghai for us on arrival. My only issue was that there are two stations called Shanghai Railway Station. WE left from the station behind our hotel and came back to a different one a good 20 minute taxi ride from it to our hotel!! Both stations look the same!! But it was easy once we arrived at both stations to get to our platform and carriage both ways. Thank you China Tour for making it so easy!..
A simple process to follow - tickets were delivered to our hotel 3 days before our travel. I would be happy, and confident, to use this company again...
Buenos días, Tengo 3 cargos vuestros en la tarjeta (Nº de tarjeta: 5478 2400 0320 4926) y uno de ellos no sé a qué corresponde: Fecha: 13/06/2019 - Importe: 176,54€ Fecha: 12/06/2019 - Importe: 274,16€ Fecha: 08/06/2019 - Importe: 397,99€ ¿Me lo podéis por favor aclarar? Mucha gracias y un saludo...
Fast and easy booking system was convenient and impressive. However, heavy network traffic during booking is supposed to block a better service with respect to cancelation and refund. So I would like to give the rating of 4 stars...
Not so good I needed to remind after a week to send me the ticket and proove that I had pay for the ticket byuing showing copies of the tranfered money...
07/24/2019 Pending dear, sorry, this train sold out, how about next train from 14:40-17:45, G193? - Zhang This is o.k. for me. Please change for G193 U. Goetz U. Goetz..
Hi There, I booked ticket, but How to make window seat reservtation? please advice...
the customer service people were very helpful, and deserve a top rating. However the system itself is cumbersome. In particular, first-class tickets are not available as early as second class, and sometimes too close to the actual date to allow one to wait without a reservation...
