Booking the ticket was easy but to get the ticket from the counter in China- not so easy; hard to communicate with the people at the counter. What is ok- booking system gave the money back for not used ticket- that is good...
It was easy to book. You have to collect the ticket in the station. There the queu was very long, so be on time ! The trains in China are very good and on time !..
Excellent service... All my tickets was fully functionally when i stay in China. Fast, serious and responsive, very very well!!!..
Very good service. Instructions were clear on ticket collection and we had no problems at all...
Very nice tour, the only thing is that it would be great to have the signs in english...
Excellent. All sounded very confusing to begin with but instructions were clear and everything went really well...
Awful service. Tickets are sent to your email, with no other option (website with password, for example). And if you use the service inside China access to email is very difficult or impossible. The wechat customer support is non existent, even after many months there is no reply (not even a message saying sorry for not replying in time). The time they take to issue the ticket is up to 12 hours, but you never know if it will be 10 minutes or 12 hours, so if you need tickets for a train leaving the next day in the morning this is a really bad option. You will be nervous/anxious until the last second, waiting for a reply. Also, they might change your seat preferences without a chance to cancel or change your preferences. All together, I would avoid using this service. I will definitely try other options to see if they are any better...
All bookings done simply and very reliably. We have booked two domestic flights and a train trip. We shall use ChinaTour.net again...
All bookings done simply and very reliably. We have booked two domestic flights and a train trip. We shall use ChinaTour.net again...
